Returns & Subscriptions

We have a 90-day return policy, which means you have 90 days after receiving your item to request a return. 

To start a return, you can contact us at returns@sleepkarma.co. Please note that returns will need to be sent to the following address: 

Sleep Karma Returns
Southern Kentucky Warehouse
16200 Bowling Green Road
Rockfield, KY 42274

You can always contact us for any return question at returns@sleepkarma.co. 

Subscription & Cancellation policy
Pause, cancel or change your subscription at any time. Your order confirmation emails have links to manage your subscription.

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pause or cancel.

All purchases qualify for our 90-day return policy, which means you have 90 days after receiving your item to request a return. Our goal is to only have happy customers. 

Refunds
You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us.